This privacy policy explains how troneorcia ("we", "our", "us") collects and processes personal data when you use our website and services. We are committed to protecting your privacy and handling your data transparently.
Information We Collect
We may collect the following types of personal information:
- Name and contact details (email address) when you submit enquiry forms
- Course preferences and enrolment information
- Technical data including IP address, browser type, and device information
- Usage data about how you interact with our website
How We Use Your Information
We use collected information for the following purposes:
- To respond to your enquiries and communicate about our services
- To process course enrolments and manage your participation
- To improve our website and services based on usage patterns
- To send relevant information about programmes you may be interested in, with your consent
- To comply with legal obligations
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent, which you may withdraw at any time
- Performance of a contract or to take steps prior to entering into a contract
- Our legitimate interests in operating and improving our services
- Compliance with legal obligations
Data Sharing
We do not sell your personal information to third parties. We may share data with:
- Service providers who assist in operating our website and services
- Professional advisers including legal and accounting professionals
- Authorities when required by law
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for two years after the last interaction unless you request earlier deletion.
Your Rights
Under data protection law, you have rights including:
- The right to access your personal data
- The right to rectification of inaccurate data
- The right to erasure in certain circumstances
- The right to restrict processing
- The right to data portability
- The right to object to processing
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
troneorcia
42 George Street
Edinburgh EH2 2LR
United Kingdom
Email: [email protected]
Last updated: August 2024